Passion Beauty Studios Network has paid special attention to customer care. Customer satisfaction from our services is the focus of our work and attention. The "Costumer Service" is provided by professional, managerial and administrative staff, who are always ready to provide the necessary information to customers.
The main features of customer care are:
The staff knows at any moment how to handle the customer's needs for services. This makes them reflexive and stay as close to the customer as possible.
Our customers have a place to turn at any time.
Both directly and through other forms of communication (mail, e-mail, phone, customer care boxes, Passion website, etc.), our customers are immediately given the right time and attention.
One of the most efficient ways for Customer Service is also customer comments in the respective boxes located in each studio. These boxes are located in visible areas of every Studio.
The Passion staff is happy to read customer feedback on all aspects of the job.
An important element is the measurement of customer satisfaction with our services precisely through these comments. The satisfaction level turned out to be over 94%.
A very important component of Customer Service are the various exclusive products offered to customers in our studios. These products are guaranteed and given at very affordable prices.
Passion continues to give first-hand importance to the selection of products for customers, making their choice easier and safer.
Customer Service contacts are:
Tel: +383 44 222 222
Address: str. Mother Teresa, Trade Center, 1st Floor No. 1, 10000 - Pristina, Kosovo